Effective Date: April 25, 2026

At Ormek, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party gateways)

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and notifications
  • Share promotional offers (only if you opt in)
  • Prevent fraud and maintain security

3. Payment Security

We do not store your credit/debit card details. All payments are processed securely through trusted third-party payment providers.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only with:

  • Delivery/logistics partners
  • Payment gateway providers
  • Legal authorities if required by law
  • Trusted service providers assisting in business operations

5. Cookies

Our website may use cookies to improve your browsing experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings.

6. Data Protection

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (subject to legal obligations)
  • Unsubscribe from marketing communications

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with the updated effective date.